Vitamin Hero App

Privacy Policy

TERMS
Application - mobile application “Vitamin Hero”, managed by the person, specified in App Store as the developer and Rightholder of the Application (the "Rightholder")

Service - the Application, together with the content (texts, graphics, images, other materials included in the Application), the ability to register and manage an account, tools, transactions and other services, available to the user in connection with the use of the Application in accordance with the Terms of Use  

Privacy Policy - this Privacy Policy that defines the list and the procedure for processing information of the end user of the Application ("User", "You")

PLEASE READ CAREFULLY THIS PRIVACY POLICY BEFORE YOU USE THE APPLICATION AND THE SERVICE

By installing the Application and using the Service, you hereby acknowledge that:
a) You have read and understood this Privacy Policy, agree with it and undertake to comply with it;
b) You authorize the Rightholder to process (including involving third parties) all of your information specified in this Privacy Policy (including information that may be attributed to your personal data) by any means (including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer, depersonalization, blocking, deletion, destruction) in accordance with this Privacy Policy for the purposes of:
- providing the Service to the User (including technical support and resolving other issues of the User) in accordance with the Terms of Use; 
- improving the functionality and quality of the Service; 
- development and advertising of the Service. 
The consent provided is valid until the User revokes it by sending a notification to the email address team@vhero.me. 

If you do not agree with any part of this Privacy Policy, do not have the right or are not authorized to accept its terms, please do not download the Application and do not use the Service in any way.   

1 GENERAL TERMS AND CONDITIONS
1.1 The purpose of this Privacy Policy is to explain to the User what processing of user information is carried out during the interaction of the User with the Service, including what information is collected and for what purposes it is used. 

1.2 The Rightholder carries out the processing of your information only in the manner and subject to the conditions, specified in this Privacy Policy. 

2 INFORMATION, PROVIDED BY THE USER WHILE USING THE SERVICE
2.1 You can register to use the Service. If you decide to register, you will need to provide your current phone number. Information about your current phone number is used to ensure the security and protection of your account from unauthorized access by third parties, to provide you with access to your account in the Application and the ability to manage it.

2.2 At your request, when using the Service (including with no registration), you can provide information about your gender and age. Information about your gender and age is used to study the audience of users of the Application and compile more diverse informational articles, tips and recipes, interesting and useful to users of the corresponding gender and age group.

2.3. At your request, you can provide information about your email address in the Settings section of the Application. Your email address can be used to send you information or other messages and notifications, related to the Application.

2.4 You provide your information in an anonymous manner, the Rightholder does not collect or request your data that allows to directly identify you, such as first name, middle name, last name, date of birth, photos, accounts on social networks, etc. The Rightholder also asks you not to indicate such data in the name of your email (in case you decide to include it in your account): if such data is indicated, the User assumes any possible risks, associated with the disclosure of his personal data, and the Rightholder leaves the right to delete such data or the account, associated with it without warning.

2.5 If you contact the Rightholder by e-mail team@vhero.me, you will also provide the Rightholder with an email address and other information that will be indicated in your letter. In this case, the Rightholder may gain access to information about your IP address and other information, received from you. The information, specified in this paragraph will be used to help you resolve the issue.

2.6 Please note that all processed user information is not publicly available and will not be visible to other users of the Application.

3 ADDITIONAL INFORMATION, RECEIVED FROM USERS
3.1 The Rightholder uses analytical data to see how users interact with the Application. For example, the Rightholder may see that one recipe is really popular, or that the other is rarely viewed. Processing of such information is carried out with the involvement of third-party service providers, which list is given in paragraph 6.2 of this Privacy Policy. Analytical data is used to improve the functionality and quality of the Service, as well as to evaluate the effectiveness of advertising (analytics show when the advertisement led to the Application installation).  
3.2 Information, processed by Third-Party Service Providers may include, but is not limited to, data such as: IP address, location information (country, city, region), device identifiers and advertising identifiers, date and time of installation of the Application, source of transition to the page of the Application , data on payments, made in the Application, their time, amount and currency. All data is processed in a generalized and/or anonymized form and does not allow third parties to compare them with your user account. 

3.3 Each time you use the Application, you can automatically provide certain information ("log data"), such as IP address, name of Internet provider and mobile operator, type of mobile device used, type and version of the installed operating system, device language, information about your activity in the Application. This data is used to identify technical problems, provide technical support upon your request, improve the functionality and quality of the Service. 

4 WAYS TO MANAGE CUSTOM INFORMATION
You control the information that you provide when using the Service. You have permanent access to your account in the Application and you can change or delete information about yourself at any time. Changing and deleting your account is available in the Settings section of the Application. If for some reason you cannot make changes or delete your account, send a request to team@vhero.me. Deletion of your account is irrevocable, your information will not be able to be restored in its original form so that you can resume using your account. But you can register or start using the Service without registering again.

5 SAFETY
5.1 The Rightholder tries to ensure the security of your information, which means choosing only third-party services that meet the security requirements and observing strict internal procedures.

5.2 Storage of your information is carried out only as long as it is necessary on the basis of legitimate interests and in accordance with applicable law.

5.3 The security of your information is very important for the Rightholder, but remember that no method of transmitting information via the Internet, or the method of electronic storage is 100% safe. The Rightholder tries to use commercially acceptable means to protect your information, but cannot guarantee its absolute security.

5.4 Please note that you are responsible for maintaining your data in order to access the application account. If you neglect to save this information and provide access to your devices to unauthorized people intentionally or by negligence, your information may become available to other people, public or destroyed. The Rightholder cannot and will not be liable for any loss of information or losses, associated with your failure to comply with the requirements, mentioned above.

5.5 Please note that the Rightholder does not collect or store the data of your bank cards or those payment instruments that you use to pay for the Service. Payment is carried out through a third party - the payment system - which ensures the acceptance of your funds for payment and their return if necessary. Such payment systems are Apple Pay and App Store, supported by Apple:
https://www.apple.com/privacy/ 
https://www.apple.com/ru/legal/privacy/ru/

6 THIRD PARTY SERVICES AND TRANSFER OF INFORMATION
6.1 The Rightholder may use third-party services (legal entities and individuals) to provide services for analyzing the use of the Application and generating analytical reports, tracking technical failures, displaying advertisements, improving and providing the Service, and providing services on behalf of the Rightholder. These third parties: 
a) can process your information and/or access it only if necessary, and provide such amount, which is necessary for the relevant services; 
b) must not disclose or use it for any other purposes.

6.2 Each third-party service provider processes your data in accordance with its own privacy policy, which is posted on its official website. You can read the privacy policies of our third-party service providers that process the information of users of the Service, using the links below. By using the Service, you agree to these privacy policies:

6.3. Also, the transfer of your information may be carried out within the framework of compliance with the requirements of the law in response to an official request of the authorized bodies (resolution, court decision, etc.).

7 TRANSBOUNDARY DATA TRANSFER
7.1 Your information may be transmitted and processed on computers and servers, located outside your country, state, province or other government jurisdiction where data protection laws may differ from laws of your jurisdiction.

7.2 Your agreement with this Privacy Policy with the subsequent provision of your information constitutes your consent to the cross-border transfer of data.

8 TERMS OF USE
8.1 Using the Service, you also agree to follow the Terms of Use. Please take a moment to read them.

8.2 You must be at least 16 years old to use the Service. As a rule, minors must have permission from a parent or guardian and must be closely monitored.

8.3 If you are under 16 years old, please do not use the Service and do not provide your information. If you become aware that information about a person under the age of 16 may be stored with us, please inform team@vhero.me about it. The Rightholder will take steps to delete such information as soon as possible.

9 BUSINESS OPERATIONS
In case of transfer (sale or transfer under other circumstances) of rights to the Application from the Rightholder to another party, your data may be transferred along with the rest of the Service. At the same time, you retain the right to edit or delete your account in the Application, and the buyer will be obliged to comply with the provisions of this Privacy Policy until it is changed.

10 CHANGES OF PRIVACY POLICY
The Rightholder is entitled to unilaterally change this Privacy Policy at any time. Please check this page periodically for updates. Your continued use of the Application after the publication of changes of this Privacy Policy will constitute your acceptance of these changes. If the User disagrees with the changes made, he is obliged to stop using the Service and delete the Application.

THE USER ACKNOWLEDGES THAT HE IS FAMILIAR WITH ALL THE POINTS OF THIS PRIVACY POLICY, UNDERSTANDS, AGREES AND UNCONDITIONALLY ACCEPTS THEM.

For all issues, related to this Privacy Policy, please contact team@vhero.me 

 Last update: 25/01/2020